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Telford & Wrekin Children's Services Procedures Manual

Welcome to the Telford & Wrekin Children's Services Procedures Manual

January 2017

This is the new procedures manual for Telford & Wrekin Children Services and it replaces the previous Telford & Wrekin Children Services Procedures. Any copies of those old procedures should be discarded.

The Local Resources section is new to this manual and is maintained by Telford & Wrekin Children Services. It contains a range of resources including forms, local information and additional local guidance. If you have a resource which you think should be added to the Local Resources section speak to your manager in the first instance. The Local Resources section can be accessed from the menu bar at the top of the manual and from the home page.

The West Midlands Safeguarding Children Procedures can be accessed from the menu at the top of the home page and should be read alongside this manual as they will contain the guidance on a range of topics including CSE, Missing, FGM. It is important that you read these procedures too as they contain guidance to support you in the assessment process and in working with other agencies where there are child protection concerns.

For more information about this manual please contact Laura Moore, Project Specialist - Service Improvement & Efficiency, e-mail:

Please see the Using this Manual link on the menu bar for details about the way this manual works.

This manual has been tested on a range of mobile devices to ensure that it displays correctly. However, if you find that you still cannot use the site select the 'mobile' option at the bottom of the screen. If you are using an older mobile device it is possible that the manual will not display correctly. The majority of devices have the functionality to allow a shortcut to be downloaded to the homescreen allowing you to easily access the procedures

The content of this website can be accessed, printed and downloaded in an unaltered form, on a temporary basis, for personal study or reference purposes. However any content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in whole or in part in any manner or in or on any media to any person without the prior written consent of tri.x and Telford and Wrekin Borough Council.