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Telford & Wrekin Children's Services Procedures Manual

Welcome to the Telford & Wrekin Children's Services Procedures Manual

April 2018

This is the procedures manual for Telford & Wrekin Children Services.

The Telford Practice Guidance section is maintained by Telford & Wrekin Children Services. It contains a range of resources including forms, local information and additional local guidance. If you have a resource which you think should be added to the Telford Practice Guidance section speak to your manager in the first instance. The Telford Practice Guidance section can be accessed from the menu bar at the top of the manual and from the home page. There is also a section in the manual Telford & Wrekin Social Work Learning Resource which contains links to Information and Resources to help you in your role.

The West Midlands Safeguarding Children Procedures can be accessed from the menu at the top of the home page and should be read alongside this manual as they will contain the guidance on a range of topics including CSE, Missing, FGM. It is important that you read these procedures too as they contain guidance to support you in the assessment process and in working with other agencies where there are child protection concerns.

For more information about this manual please contact Fiona Managh, Project Officer email:

Please see the 'Using this Manual' link on the menu bar for details about the way this manual works.

This manual has been tested on a range of mobile devices to ensure that it displays correctly. However, if you find that you still cannot use the site select the 'mobile' option at the bottom of the screen. If you are using an older mobile device it is possible that the manual will not display correctly. The majority of devices have the functionality to allow a shortcut to be downloaded to the homescreen allowing you to easily access the procedures.

The content of this website can be accessed, printed and downloaded in an unaltered form, on a temporary basis, for personal study or reference purposes. However any content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in whole or in part in any manner or in or on any media to any person without the prior written consent of tri.x and Telford and Wrekin Borough Council.